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English Version
Effective Date: 27 February 2025
1. Introduction
Welcome to Sociends.com. We value your privacy and are committed to protecting your personal data, whether you use our community platform to connect with friends or our e-commerce store to shop. This Privacy Policy complies with Bangladesh Digital Security Act 2018, ICT Act 2006, and applicable data protection principles.
2. Information We Collect
a. Personal Information
- Name, Email, Mobile Number
- Delivery Address (for orders)
- Profile Information (bio, photo, etc.)
- Payment Information (via secure gateway)
b. Community & User-Generated Content
- Posts, Comments, Photos, Videos
- Messages, Friends Lists, Reactions
c. Technical Data
- IP Address, Browser Type, Device Info
- Cookies & Website Usage Data
3. How We Use Data
- Manage accounts, profiles, and friend connections
- Process orders and deliveries
- Send updates and promotional offers (with consent)
- Investigate policy violations and ensure safety
- Comply with Bangladesh legal requirements
4. Sharing Data
We only share data with:
- Payment & Delivery Partners
- Moderators (for content review)
- Legal Authorities (when required by law)
5. Data Security
- Encrypted payment processing
- Secure servers and access control
- Regular security audits
6. Your Rights
- Access, update, or delete your data
- Manage privacy settings
- File complaints to BTRC if needed
7. Cookies & Tracking
- Used to enhance user experience & analyze usage
- Manage cookies via your browser
8. Community Privacy
- Respect other users’ privacy
- Report abusive content
- Private messages are encrypted (except when legally reviewed)
9. Data Retention
- Account & purchase data retained for 5 years (legal requirement)
- Community posts may stay even after account deletion
10. Contact Us
Email: support@sociends.com
Phone: +8801975914154
Address: Bhairab-Kishoregonj Road, Katiadi, Kishoregonj, Dhaka, Bangladesh 2330
